Refund policy

We want you to love your wearable art piece. 

If it's not quite right, we're happy to help — simply return within 15 days, and we'll issue a Loom by Ayesha Gift Card for the full value. Your credit never expires and can be used on any piece, including new collections.

    •    Items must be returned in original condition — unworn, unwashed, with tags attached, with original packaging.
    •    To arrange your return, contact us at returns@loombyayesha.com. We recommend using a trackable shipping service.
    •    Refunds are processed within 5–7 business days of receiving the return.
    •    Sale items are not eligible for returns or store credit.